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Support & Warranties


Warranty

If the purchased product has any malfunction, you can request the Guarantee Activation Request (if you are within the warranty period of the equipment) or the Equipment Repair Request.

Any questions, please contact our support service at the following e-mail address: help.iotpool@gmail.com

The procedure to follow is:

  1. Fill the form: https://forms.gle/jhPusaFde7B2hCqB9
  2. Inform via email info@iot-pool.com of your wish to activate the guarantee or repair the equipment.